Privacy Policy

Information We May Collect

When you use our website or contact us, we may collect information that you voluntarily provide, including your name, email address, telephone number, information submitted through our contact form, information provided when requesting a consultation or information about home care services, and other information you choose to provide.

We may also receive limited technical information automatically, such as browser type, device information, IP address, and general website usage information through cookies or similar technologies used by our website platform or service providers.

How We Use Your Information

We may use information you provide to respond to inquiries, schedule consultations, communicate with you about home care services, provide requested information, operate and improve our website, protect against fraud or misuse, and comply with applicable legal and regulatory requirements.

We do not sell your personal information.

Health and Medical Information

Please do not submit detailed medical information, diagnoses, Social Security numbers, insurance information, or other highly sensitive information through the general website contact form.

Information obtained in connection with the provision of home care services may be subject to additional privacy and confidentiality requirements and will be handled in accordance with applicable federal and state laws and our privacy practices.

Sharing of Information

We may share information with trusted service providers when reasonably necessary to operate our website, communicate with you, process requests, or provide business services on our behalf. We may also disclose information when required by law or when reasonably necessary to protect the rights, safety, or property of Emerald Grace HomeCare, our clients, or others.

We do not sell or rent personal information to third parties for their own marketing purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies and Website Technologies

Our website or website provider may use cookies and similar technologies to help the website function properly, understand website usage, improve performance, or provide security. You may be able to control cookies through your browser settings.

Third-Party Websites and Services

Our website may contain links to third-party websites or services. Emerald Grace HomeCare is not responsible for the privacy practices, security, or content of third-party websites.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, misuse, loss, or alteration. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Children's Privacy

This website is intended for adults seeking information about home care services and is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 through this website.

Your Choices

You may contact us to request that we update or correct personal information you have provided through the website or to ask us to stop non-essential communications.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, website, or legal requirements. Any updated version will be posted on this page with a revised effective date.

Contact Us

Emerald Grace HomeCare
Phone: 706.250.1347
Email: [email protected]
Website: EmeraldGrace.org